Repairs and
concerns

Everyone deserves a home that is safe, secure and well maintained. If something in your home needs repairing, it is important to report it as soon as possible so it can be looked into.

Whether it is a leaking tap, a broken appliance or an issue with damp and mould, reporting repairs early can help prevent a small problem from becoming a bigger one.

Report a repair or concern

Your first point of contact is always your Managing Agent or Social Housing Officer. You can find their details on your noticeboard, Welcome Pack or contract/licence agreement, or ask your Support Worker.

Complete the form below if you need to notify Reliance. You will receive a copy of your submission at your email address.




What are you reporting?



Supporting pictures



Before you submit
URGENT SAFETY INFORMATION

Call the right service

If you are experiencing a gas leak, water leak or any issue that is a danger to your safety, call 999.

  • Gas: National Gas Emergency Service on 0800 111 999
  • Electrical: National Grid on 105
  • Water: Find your supplier through Water UK ↗
FIRST POINT OF CONTACT

Managing Agent or Social Housing Officer

Find their details on your noticeboard, Welcome Pack, contract or licence agreement. You can also ask your Support Worker.

Join our residents' panel

Our residents' panel is an opportunity for you to have your voice heard at a senior level within Reliance. You can tell us your views about the services and issues that matter to you, and we'll listen to your feedback and look for ways to improve. We'll give you regular updates on what changes have been made as a result of that feedback.

Get Involved

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