About Us
Reliance social housing (Reliance) is a not-for-profit organisation, established in 2018 to provide both social and non-social housing to people on low income, homeless, vulnerable or who have a level of support needs. We have a range of homes in multiple local authorities with or without support depending on your needs. Our homes vary in size and facilities ranging from shared accommodation to self-contained flats and houses.
Vision
To be a national provider of the highest quality affordable homes, treating tenants with compassion, and thereby contributing to society...
To provide quality, affordable homes, with appropriate support for tenants, through a sustainable partnership model, which meets the broad range of housing needs for the most vulnerable in society. To make a real difference to peoples’ lives. To this end, we will work with local authority partners, and those working in local communities, to provide a referral pathway, and support arrangements, for matching those in housing need with an appropriate home and support when required. To be recognised as an effective and respected provider of housing and services. A provider that makes a genuine contribution to the housing sector. To be acknowledged as a unique organisation that specialises in partnership and collaborative working.
Mission
To provide high-quality affordable homes with appropriate support for tenants, through a sustainable partnership model which meets the broad range of housing needs for those most vulnerable in society.
Values
Integrity
We shall – uncompromisingly – exhibit the highest level of moral and ethical behaviour in all our dealings with all stakeholders, making openness and transparency central to every interaction.
Culture
We shall create an organisation that treats staff, tenants, members of our communities as family, taking care that in every experience of Reliance and its services they are treated with respect and kindness.
People
We will listen to the preferences and needs of our tenants and communities, ensuring they inform decision-making, resulting in service provision that is caring, respectful, and responsive to those preferences and needs.
EDI Statement
Our Commitment to Equality, Diversity, and Inclusion
We are steadfast in our commitment to fostering a culture of inclusivity, diversity, fairness, and respect for all. This commitment is not just for our colleagues, but extends to our customers as well where all are treated with dignity and compassion. We demonstrate this commitment through our four pillars:
1. Amplifying Customer Voices:
We ensure that the voices of our customers are heard. We leverage customer networks to better understand the diverse and unique needs of the communities we serve. Our services are tailored to meet the specific accessibility needs of our community, whether they are based on social need, language proficiency, age, or disability.
2. Attracting Diverse Talent:
We are continuously improving our practices and processes to attract a diverse range of talent. Our goal is to ensure that our workforce reflects the community we serve.
3. Challenging Discrimination:
We are committed to creating a culture that challenges and eliminates discriminatory behaviour and practices at all levels within our organisation.
4. Cultivating Diverse Talent:
We are dedicated to designing and enhancing staff development schemes. Our aim is to cultivate diverse talent and remove any barriers to progress for underrepresented demographics.
Through these pillars, we strive to create an environment where everyone feels valued and can thrive
1. Amplifying Customer Voices:
We ensure that the voices of our customers are heard. We leverage customer networks to better understand the diverse and unique needs of the communities we serve. Our services are tailored to meet the specific accessibility needs of our community, whether they are based on social need, language proficiency, age, or disability.
2. Attracting Diverse Talent:
We are continuously improving our practices and processes to attract a diverse range of talent. Our goal is to ensure that our workforce reflects the community we serve.
3. Challenging Discrimination:
We are committed to creating a culture that challenges and eliminates discriminatory behaviour and practices at all levels within our organisation.
4. Cultivating Diverse Talent:
We are dedicated to designing and enhancing staff development schemes. Our aim is to cultivate diverse talent and remove any barriers to progress for underrepresented demographics.
Through these pillars, we strive to create an environment where everyone feels valued and can thrive
Areas of Operation
Areas of Operation
- Birmingham
- Hartlepool
- Nottingham
- Rochdale
- Wigan
- Darlington
- Mansfield
- Northampton
- Trafford
- Bolsover
- Leeds
- Oldham
- Gedling
Birmingham
Northampton
Bolsover
Mansfield
Gedling
Nottingham
Leeds
Rochdale
Oldham
Trafford
Wigan
Darlington
Hartlepool
Meet The Board
Steven Walton
Chairman
Steven is an innovative independent Housing Consultant with a demonstrated history of working in the Social Housing sector for over 20 years. Specialising in Housing Management, ASB and Neighbourhood Safety Management along with Older Persons Housing and Care Services....
He further provides specialist operational advice regarding exempt accommodation to investors, financiers, commissioners in local and health authorities, brokers, developers of specialised supported housing, providers of social care and providers of social housing.
• Qualifications: Steven was awarded an MBA in 2009 from Teesside University and holds and Executive Diploma in Strategic Management, a Diploma in Management and a HNC in Housing Studies.
• Committees: Chair of Residents Experience; Appointments and Remuneration.
He further provides specialist operational advice regarding exempt accommodation to investors, financiers, commissioners in local and health authorities, brokers, developers of specialised supported housing, providers of social care and providers of social housing.
• Qualifications: Steven was awarded an MBA in 2009 from Teesside University and holds and Executive Diploma in Strategic Management, a Diploma in Management and a HNC in Housing Studies.
• Committees: Chair of Residents Experience; Appointments and Remuneration.
Ayesha Andrzejczak
Chief executive
Ayesha has 10 years’ experience working within the Health and Social Care sector, particularly in overall operational management and ensuring the organisations meet the compliance criteria for sector specific standards....
She has in-depth experience in building and creating relationships and partnerships with Local Authorities, Police, NHS and several charities in the UK.
Ayesha also has a further 15 years’ experience working within Retail in senior management roles gaining extensive experience in Sales, Product and Project
management, management of teams from SME to national businesses with a proven track record of success in operations, compliance, P&L management, sales and customer satisfaction. She has a strong reputation for devising winning sales/compliance strategies and troubleshooting underperforming companies across multiple industries nationwide.
Ayesha possesses strong commercial acumen and outstanding relationship skills in ensuring the best consumer experience. She is a solution-based individual with high regard for processes and needs analysis to ensure a quality service for the customer.
She has in-depth experience in building and creating relationships and partnerships with Local Authorities, Police, NHS and several charities in the UK.
Ayesha also has a further 15 years’ experience working within Retail in senior management roles gaining extensive experience in Sales, Product and Project management, management of teams from SME to national businesses with a proven track record of success in operations, compliance, P&L management, sales and customer satisfaction. She has a strong reputation for devising winning sales/compliance strategies and troubleshooting underperforming companies across multiple industries nationwide.
Ayesha possesses strong commercial acumen and outstanding relationship skills in ensuring the best consumer experience. She is a solution-based individual with high regard for processes and needs analysis to ensure a quality service for the customer.
Chris Sanders
Chris is a highly experienced and entrepreneurial Solicitor, who was recently appointed as Regional Director for Commercial Development in a North - East Law Firm. His legal experience encompasses Company and Commercial Law, Commercial Property and Sports Law....
Chris has a wide ranging and diverse background, which includes his time as a former professional footballer, civil servant, and independent financial adviser.
Over the last 20 years Chris has founded several businesses which include a property investment portfolio and both an OFSTED registered Residential Children’s Home and Independent Fostering Agency, within the children’s social care sector.
His time as a Director both within and outside the legal sector, have equipped him with knowledge and skills at Board level, which incorporate significant experience of both the legal, regulatory and financial aspects of corporate and public sector environments.
Chris has a wide ranging and diverse background, which includes his time as a former professional footballer, civil servant, and independent financial adviser.
Over the last 20 years Chris has founded several businesses which include a property investment portfolio and both an OFSTED registered Residential Children’s Home and Independent Fostering Agency, within the children’s social care sector.
His time as a Director both within and outside the legal sector, have equipped him with knowledge and skills at Board level, which incorporate significant experience of both the legal, regulatory and financial aspects of corporate and public sector environments.
Paul Foxton
Paul is an experienced CDM and Health and safety professional with 20 years of experience working in the construction industry across a number of sectors including education, health, renewables, housing, commercial, manufacturing, heritage, rail, leisure and care....
As well as providing CDM consulting services, Paul’s experience includes providing health and safety management to the rail, semiconductor, manufacturing and healthcare sectors and developing and maintaining safety and environmental management systems gaining accreditation to ISO45001, OHSAS18001 and ISO14001 standards.
• Qualifications: Paul holds a BA (Hons) from Sunderland University.
• Committees: Finance, Audit and Risk; Residents Experience.
As well as providing CDM consulting services, Paul’s experience includes providing health and safety management to the rail, semiconductor, manufacturing and healthcare sectors and developing and maintaining safety and environmental management systems gaining accreditation to ISO45001, OHSAS18001 and ISO14001 standards.
• Qualifications: Paul holds a BA (Hons) from Sunderland University.
• Committees: Finance, Audit and Risk; Residents Experience.
Prof. Petro Nicolaides
Petro is a highly experienced Managing Director with a longstanding career working in the financial services industry. He the Chief Executive Officer of The F-T Group, whose activities include commercial and financial consultancy....
• Qualifications: Petro was awarded an MBA in 1995 from Birmingham City University and holds a BA (Hons) History & Politics from Coventry University.
• Committees: Finance, Audit and Risk; Appointments and Remuneration.
Muhammad Talha Siddiqui
Muhammed Talha Siddiqui holds diversified and in-depth experience of more than 15 years as a seasoned finance professional in industry and practice across different regions (including North America and Asia) and market sectors (financial and nonfinancial)....
He has experienced different regulatory environments and worked on various projects such as acquisitions and divestment, IPO, restructuring and transformation, implementing and testing of controls under Sarbanes Oxley, financial reporting, financial planning and analysis, complex accounting transactions and operational finance
• Qualifications: Muhammad is a Fellow member of ACCA (Association of Chartered Certified Accountants) and holds a BSc from B.Sc from Oxford Brookes University.
• Committees: Finance, Audit and Risk; Residents Experience.
He has experienced different regulatory environments and worked on various projects such as acquisitions and divestment, IPO, restructuring and transformation, implementing and testing of controls under Sarbanes Oxley, financial reporting, financial planning and analysis, complex accounting transactions and operational finance
• Qualifications: Muhammad is a Fellow member of ACCA (Association of Chartered Certified Accountants) and holds a BSc from B.Sc from Oxford Brookes University.
• Committees: Finance, Audit and Risk; Residents Experience.
Internal Departments
Our Expert Teams that Drive Our Mission
Finance
The purpose of the finance team is to be responsible for financial liquidity, generating information to support... decision making, procuring and paying vendors, tracking inflows of funds, planning and analysing business trends.
Social Housing
Our social housing (General Needs) team manage services aimed at supporting eligible residents & their...families with affordable rental housing who may not be able to afford market rates.
Housing Services
Our housing services team plays a vital role in managing and supporting the housing needs for our residents....They are a crucial first point of contact, especially those who require support.
Finance
The purpose of the finance team is to be responsible for financial liquidity, generating information to support decision making, procuring and paying vendors, tracking inflows of funds, planning and analysing business trends.
Social Housing
Our social housing (General Needs) team manage services aimed at supporting eligible residents & their families with affordable rental housing who may not be able to afford market rates.
Housing Services
Our housing services team plays a vital role in managing and supporting the housing needs for our residents. They are a crucial first point of contact, especially those who require support.
Property Compliance
The purpose of the property compliance team is to ensure that the properties which are under the care...of Reliance Social Housing (RSH) are compliant with the standards which have been developed by RSH and furthermore, ensuring that they are compliant with the current legislation.
Resident Support Services
The purpose of this team is to review and have oversight of the safety and wellbeing of residents, ensuring...that residents are receiving the correct care, support and supervision as well as services in line with our SLA. The department ensures the safeguarding and wellbeing of residents is in line with the bespoke and person-centred care, support and supervision plans created with each resident within our service.
Property Compliance
The purpose of the property compliance team is to ensure that the properties which are under the care of Reliance Social Housing (RSH) are compliant with the standards which have been developed by RSH and furthermore, ensuring that they are compliant with the current legislation.
Resident Support Services
The purpose of this team is to review and have oversight of the safety and wellbeing of residents, ensuring that residents are receiving the correct care, support and supervision as well as services in line with our SLA. The department ensures the safeguarding and wellbeing of residents is in line with the bespoke and person-centred care, support and supervision plans created with each resident within our service.
